Glorious Airport Analytics “Quality & Services Module”
Glorious Airport Analytics Quality & Services Module covers and guides the quality standard maintenance efforts & effects at the airport. The prime responsibility of Quality team is to ascertain and deliver on superior service as per the standards of the airport administration. The team is responsible for identifying quality gaps, providing solutions, doing process audits and overall quality control at the airport.
The Quality & Services module helps the airport management to increase passenger satisfaction and improve business performance. The module covers the various quality metrics of the airport facilities with comprehensive key performance indicators. The management is provided insightful reports with drill down/up features with easy-to-understand visuals.
The Glorious “Quality & Services Module sub-modules”
Service Quality Analysis
Audit Frequencies
Passenger Satisfaction Survey
Quality Audits
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