Terminal Operations department covers the overall management of terminal facilities and passenger processes at the airport.
Terminal Operations department takes care of:
· Provides safe, secure, rule-compliant terminal facilities
· Responsible for operational safety, operability, and cleanliness of the terminal facilities
· The Terminal Duty Managers are responsible for operational management, and are available 24 hours a day as points of contact for all terminal management issues
· Provide passengers with customary services such as information, a lost & found office, and a communication center
· Control the passenger flow
· Supply departing and arriving passengers as well as meeters and greeters with current flight data at critical points of decision
